Jon Lowrey Gardner

Jon Lowrey Gardner

PO Box 5223, Bryan TX 77805-5223

Texas mobile: +1-979-574-1189

INTRODUCTION: Mr. Gardner has been involved in the IT industry for more than 15 years. He is an insightful problem-solver with excellent technical and interpersonal skills, able to address business challenges with appropriate technology and equip others to reap the benefits. His desire is to engage in projects that have a positive impact on people's lives.
WORK EXPERIENCE

CardioQuip (Bryan, Texas)
October 2008 - present

R&D Technician:

Developing, designing, and implementing innovative new products for the perfusion market, including FDA compliance processes

Refurbishing/recycling used perfusion equipment

Providing systems & network support

Programming Panasonic and other PLCs, touch screen controllers, etc.

Establishing aggressive refurbishment techniques for end-of-life products to extend their useful lifespan

MacResource Computers (Bryan, Texas)
March 2006 - present: Technology Consultant:

Providing cross-platform technology consulting services to external customers, including DR/BC, high-availability infrastructure design and upgrade planning, systems integration, and other services
Performing internal business process analysis and improvement
Documenting internal business processes and procedures
Managing internal computer and network systems
Supporting technical staff with hardware/software support, custom database programming, and peer supervision
Managing physical and virtual storefront operations
Ensuring compliance with state and local government vendor requirements
Improving inventory tracking
Developing standardized hardware testing procedures

Campus Sales & Support:

Managing sales of entire Apple product line to Texas A&M University
Providing pre-sales and post-sales technical support to campus departments
Responsible for all inventory management, purchasing, invoicing, reporting, planning, and other documentation
Developing and implementing B2B processes to integrate website and in-store point-of-sale, inventory and accounting systems with external vendors and customers.

Brazoslink Technology Services (Brazos Valley, Texas)
1999 - present

Technology Consultant:

Providing comprehensive technology consulting services, primarily to homes and small businesses
Planning, installation, and support for wired & wireless networks, home theater, and computer systems
Internet domain, web, email & PHP/MySQL hosting services
Secure email, VPN, and messaging services for clients requiring encrypted communications
Cross-platform desktop and server support, specializing in Windows cleanup, Mac/Windows interoperability and mailserver security
Internet broadcasting, podcasting, and surveillance

Texas A&M University at Qatar (Doha, Qatar)
Oct 2003 - Feb 2006

Chief Systems Engineer:

Maintaned Active Directory infrastructure providing cross-platform authentication/authorization, file, print, and groupware services to Windows, Mac OS X, and Sun workstations
Responsible for research computing resources including a 100-node Xserve G5 supercomputing cluster
Managed tape library-based and RAID-based data storage and backup systems for all campus resources
Developed and implemented point-to-point wireless links to support business continuity/disaster recovery connectivity and remote video surveillance

Director of Computing Operations:

Provided executive direction and technical oversight for the computing and network infrastructure of the Texas A&M University branch campus in Doha, Qatar as part of the Qatar Foundation's Education City initiative
Established and maintained symbiotic relationships with the administrative IT staffs of the various organizations within Education City and the Qatar education community
With the CIO, created and updated Business Continuity/Disaster Recovery plan for TAMUQ
Ensured proper security training for all faculty, staff, and students
Developed a yearly budget for operations, including all required hardware, software, and personnel
Supervised a team of six to ten individuals, from various countries, cultural and religious backgrounds
Established, documented, and enforced IT policies and procedures

Texas A&M University (College Station, Texas)
Jan 1999 - Oct 2003

Computer Systems Manager:

Provided executive direction of all computing resources for the Department of Food Services
Developed a yearly budget for all IT operations
Administered 150+ Mac OS X, Windows, Linux and AIX desktops and servers, 33 mag-stripe timeclocks, and 55 point-of-sale terminals in 35 facilities on the Texas A&M University campus
Upgraded all desktops from Mac OS 9 to Mac OS X
Implemented complete new point-of-sale system in all facilities, replacing outdated and costly cash registers with touchscreen-driven, centrally-managed network terminals, with MSSQL Server backend
Deployed a Citrix MetaFrame server to provide support for centrally-managed Windows applications on the Macs
Installed secure 802.11b wireless hotspots in all Food Services facilities
Revised both the intranet and internet websites for greater functionality and customer service
Installed video security surveillance systems, both visible and covert
Provided custom programming for Director-level reporting needs for budgets, inventory, sales, etc.

City of Bryan, Texas / Bryan Texas Utilities
Feb 1992 - Dec 1998

Network Administrator:

Provided 24x7 network services and support for all City of Bryan and BTU offices
Part of the team that migrated the Utility Billing System from an aging IBM mainframe to an Oracle RDBMS running on DG/UX
Established the City's first LAN-based connection to the internet, first via modem, then via frame relay
Created and maintained the City's public and intranet websites
Coded the original interface for BTU Online, a website for utility customers that included a secure credit card processing engine for web-based utility bill payments, and real-time usage graphs and statistics queried dynamically from an Oracle database
Served as technical lead for evaluating, installing, and automating the City's first document imaging system
Coordinated network development and interconnection (including customized switching and routing between TCP/IP, LAT/DECnet, LocalTalk, and ARCnet infrastructures) for local entities such as the Brazos County offices, 911 Emergency Communications District, Brazos County Appraisal District, the City of College Station, Texas A&M University, and others
Administered various UNIX, Windows, and Mac OS servers and desktops, providing integrated file, mail, print, and backup services

FiveStar Tailored Data Solutions (Bryan, Texas); Served as a CAD/GIS mapping technician and LAN administrator for a short-term partnership under contract with Shapiro and Watson, attorneys at law (Houston, TX). The project involved building a limited GIS which included MicroStation digital maps containing landbase features and Brazos County Appraisal District property identification tags linked to a FoxPro (dBASE style) database. Developed and supported project-specific code, written for MicroStation CAD software, to facilitate enhanced productivity and rapid turnaround. (1994)
EDUCATION
Bachelor of Science, Electrical Engineering
Texas A&M University, College Station
Emphasis: digital/analog communications, filters, and digital signal processing
NOTABLE TRAINING & CERTIFICATIONS: Gartner CIO Academy , Texas A&M University Leadership Institute, Various Apple Certifications, Front Sight 4-Day Defensive Handgun
SUPPORTED OPERATING SYSTEMS: UNIX (Mac OS X, Linux, FreeBSD, AIX, CLIX, DG/UX), Microsoft Windows (all versions), Netware, DOS, VMS
SELECTED AREAS OF EXPERTISE: XServe RAID, Xsan, 802.11 wireless technologies, Bluesocket, Citrix MetaFrame, Cisco routers & switches, 3Com hardware, all standard TCP/IP services, authentication/authorization, security and encryption technologies (VPN, firewall, certificates, etc.), UNIX shell scripting, web programming (HTML, perl, php, etc.), Apache, Oracle, FrontBase, netOctopus, Timbuktu Pro, Microsoft Systems Management Server, Exchange 2003 Server, SQL Server, Microsoft Office (Mac OS X and Windows) and open-source alternatives, FileMaker Pro, AppleWorks
CIVIC ACTIVITIES: Elder & Worship Leader, Steep Hollow Baptist Church
Board of Directors, Brazos Valley Christian Home Educators Association
Volunteer Systems Administrator, Hope Pregnancy Center of Brazos Valley
Cub Scout Den Leader, Den 5, Pack 977
Member, Association of Former Singing Cadets
NRA Lifetime Member
PERSONAL INTERESTS: Vocal and instrumental music, intercultural relations, American history and folklore, dogs, hunting, fishing, camping, skiing, and family activities.

References available upon request

Last updated 06 Aug 2009